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Welcome to
Lifebuilder!
A few years ago, my father passed away. If this wasn’t enough to deal with, the lawyer handling his estate turned out to be incompetent and unreliable. Two years after his death, she still hadn’t wound up his estate. In an impulse of fury and self-righteous indignation, I picked up the phone and let her have it. She offered a weak apology and promised to sort it out.
I never asked her why it was taking so long or whether she was managing. I never asked her how we could try to solve this together or whether she would prefer to hand over the
matter to another lawyer. I just assumed that she didn’t care, that she was lazy, and yes, I let her have it.
BUILD YOUR LIFE
BREAK THROUGH ASSUMPTIONS
When you encounter someone you dislike, ask yourself:
- What am I assuming about them that may be untrue?
-
How can I get to know them better?
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| Later that same week, she threw herself off a building. With shock and some guilt, I called her family to offer my condolences. Her daughter told me that for the past few years, she had been chronically depressed.
How differently I would have responded had I taken the trouble to get to know her better. |
Until next week, Create Your
Self.
Justin
Justin
Cohen
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Lifebuilder,
©
Lifebuild.com, 2004
Writer: Justin Cohen
Editor: Jonathan Quail
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